Refund policy

All sales are final.

Each piece at The Curated Pearl is one of a kind and consigned, so we do not accept returns or exchanges. Please review photos and descriptions carefully, and message us with any questions before purchasing.

Cancellations

Orders may be canceled within 1 hour of purchase for a full refund.

Damaged or incorrect items

Please inspect your order when you receive it or pick it up. If your order arrives damaged or isn't the item you purchased, contact us at ashley@thecuratedpearl.com within 3 days of receiving it, with photos if possible. Wear shown in photos or noted in the description is not considered damage. Please don't send anything back without contacting us first; items returned without approval will not be accepted.

Beauty products and gift cards

For hygiene reasons, beauty and personal care products cannot be returned. Gift cards are non-refundable.

Refunds

Refunds are issued only for orders canceled within 1 hour of purchase and for approved damaged or incorrect items. For damaged or incorrect items, we may ask you to return the item before we issue a refund, and we'll tell you how. We issue approved refunds to your original payment method within 3 business days of approving the cancellation or receiving the returned item. Your bank or card company may take 5 to 10 additional business days to post the refund.

Questions? Email ashley@thecuratedpearl.com.